Privacy Policy

StillPoint Within Massage & Bodywork

StillPoint Within Massage & Bodywork (“StillPoint Within,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, booking platform, and communications.

This Privacy Policy explains how we collect, use, disclose, and protect your information, including information associated with SMS text messaging.

1. Information We Collect

Depending on how you interact with our business, we may collect the following information:

Contact information: Name, phone number, email address, and other information you voluntarily provide.
Appointment information: Booking details, service preferences, appointment history, and communications related to your visits.
Payment information: Payment and transaction details processed through our booking or payment providers. We do not intend to collect or store full payment card details directly when these are processed by third-party payment providers.
Health and service information: Information you voluntarily share that is relevant to your massage or bodywork session.
Website information: Information such as browser type, device information, and website usage data collected through cookies or similar technologies, where applicable.
Communication preferences: Your preferences and consent regarding email, SMS, and other communications.

2. How We Use Your Information

We may use your information to:

Schedule, manage, and confirm appointments.
Provide massage therapy and bodywork services.
Communicate about appointments, changes, and service-related matters.
Send optional marketing messages about appointment availability, new services, announcements, and promotions when you have provided the required consent.
Process payments and manage business records.
Respond to inquiries and provide customer support.
Maintain website functionality, security, and compliance with applicable legal requirements

3. SMS Text Messaging Privacy

If you voluntarily opt in to receive SMS messages from StillPoint Within, we may use your phone number to send the types of messages described at the point of consent.

Message frequency varies. Message and data rates may apply. You may opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us using the information provided on our website.

SMS consent and mobile phone numbers collected for SMS purposes will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver text messages, subject to applicable requirements. Mobile information will not be shared with third parties for their own marketing purposes.

Providing consent to receive marketing messages is not a condition of purchasing services.

4. How We Share Information

We may share personal information when reasonably necessary to operate our business, including with:

Service providers: Booking, website hosting, payment processing, customer communication, and SMS delivery providers.
Professional advisers: Legal, accounting, or other advisers where necessary.
Legal authorities: When required by law, legal process, or to protect our rights and comply with applicable obligations.
Business transfers: In connection with a merger, restructuring, or transfer of business assets, subject to applicable law.

We do not sell personal information in exchange for money. We do not share SMS consent or mobile information with third parties or affiliates for their own marketing purposes.

5. Cookies and Website Technologies

Our website or service providers may use cookies and similar technologies to support website functionality, understand site usage, and improve the user experience. You can manage cookies through your browser settings, although some website features may not function properly if certain cookies are disabled.

6. Data Security and Retention

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights.

You may also withdraw consent for optional marketing communications at any time. To stop SMS marketing messages, reply STOP to a marketing text. Opting out of marketing does not prevent us from sending essential service-related communications where permitted by law.

To submit a privacy request, contact us using the contact information listed on our website.

8. Children's Privacy

Our website and marketing communications are not intended for children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization. If you believe a child has provided personal information improperly, please contact us.

9. Third-Party Websites and Services

Our website may link to third-party platforms, including booking and payment services. Those platforms may have their own privacy policies and practices. We encourage you to review their policies before submitting information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions about this Privacy Policy or how your personal information is handled, contact: